Open the pod bay doors, Watson: IBM introduces “cognitive rooms”



Thomas Jefferson University Hospital in Philadelphia to provide patients with greater control over their surroundings and to offer access to basic information about their care. Patients can ask about visiting hours, their doctor, and ask the room for reminders; the cognitive system can also conduct patient surveys and relay the results to a nurse.

The system can even be trained to answer other location-sensitive questions. For example, in a hotel room, it could respond to questions about check-out time and the location of hotel services, or it could be integrated with hotel systems to handle requests for room service, restaurant reservations, late checkout, booking an airport shuttle, and other common interactions.

Just as with consumer voice interaction systems like Amazon’s Echo and Google Home, the Cognitive Room is activated by a “wake word.” But the wake word can be customized here, allowing companies to brand the service themselves.

Hopefully, no company will decide to brand the cognitive room service as “Hal.

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